Install, Conflicts & Troubleshooting

Why does my Squarespace plugin look broken on mobile?

Direct answer

A Squarewebsites plugin that looks broken on mobile is usually caused by browser or Squarespace cache, a plan that limits Code Injection, the snippet placed in the wrong area, or a template-specific mobile layout. Some plugins also need extra CSS to fit mobile widths. Clear cache, verify plan and placement, then test in a private mobile window.

Start with cache and placement

Mobile browsers cache aggressively, and Squarespace caches results for roughly 10 minutes, so a recently installed plugin can look broken on mobile simply because the cache hasn’t cleared (Squarewebsites). Confirm your plan supports Code Injection — Business plan and above for sitewide Header/Footer, otherwise a Code Block or Markdown block workaround on Personal (Squarewebsites).

Also verify the snippet is in the correct area: Lazy Summaries needs the Footer, the Custom Table Block needs CSS in the Header and JS in the Footer, and the Advanced Map Block goes in Header or Footer (Squarewebsites).

Plugin-specific mobile behavior

Some plugins handle mobile differently by design. The Custom Table Block is not shrunk by default — it displays in segments with horizontal and vertical scrolling enabled, and you can shrink the whole table with CSS if needed (Squarewebsites). Lazy Summaries includes a mobile slide-width control for product displays (Squarewebsites).

Template and CSS factors

Squarespace templates render mobile layouts differently, and a plugin styled for desktop may need additional CSS to fit a narrow viewport. the exact mobile CSS overrides for your template, since they aren’t documented per-plugin. Customizing styling generally needs some CSS or JS knowledge (Squarewebsites).

Getting help

If cache, plan, and placement all check out and the plugin still looks broken on mobile, reach out for support. Free basic-setup support covers standard configuration, and paid help at $30/hr for installation or $65/hr for advanced CSS and coding is available for mobile-specific fixes (Squarewebsites).

Sources: squarewebsites.org · squarewebsites.org